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23 FAQs Found
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What is BCEGS and where would I look this number up?
 
After completing a TurboStorm WIND only or Multi-Peril quotation, then choosing application the Citizen's app is not pre-filled (blank). How do I resolve this?
 
Are there specific settings requirements for adobe acrobat? Many of our machines that have reader 9 installed cannot display the completed product; it appears to be trying to generate the preview, but cannot complete...then tries again...and again...locking the machines. this happens on multiple machines, all with 9 installed. we were finally able to complete on a machine with reader 8 installed.
 
I am getting a Page cannot be displayed error message on various web pages, how can I fix this?
 
How does Citizens process Agent of Record Letter on Commercial wind only policy. What are the procedures that have to be taken or where is this information found in the manual ? Thanks for your help
 
I am trying to rate a Commercial Wind Only Builders Risk quote in TurboRater and I am getting the following error: " Combined coverage exceeds $1,000,000 Maximum Allowed for commercial policy forms". The limit of the building is $2,700,000. Per the manual, it states I may need to manually rate this with the First Loss rules. Is this correct? And what do I need to do to do this??
 
When inputting Mitigation Features, the 'year of construction' comes up. Would this be the year of the construction of the roof updates or the original year the building was built?
 
Why am I getting this error on a Commercial Non-Residential Wind Only risk: "Building #1: Contents insured amount must be less than 80% of contents value"?
 
If a citizens policy is cancelled because the building is sold, will citizens still impose their minimum earned factors? Is there a document from citizens stating the answer to this question that can be used as a reference? Thank You!
 
2009 FIga Assessment Surcharge I thought this was effective 4/01/2010? I did a quote 3/29/2010 effective 4/04/2010 and it applied. I did another quote yesterday effective 4/17/2010 and it wasn't applied. Is this a error in Turbo? Also it was brought to my attention somebody had a quote effective 4/2010 it applied and they went and made a change to the quote and it was no longer on the revised quote. Please let me know what is going on with this charge and when it is effective. Thank you Dawn
 
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