FAQ ID # 60

ItcDataServices.com

Last Update : 2009/09/03
Rating : Not Rated
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Question / Issue
Why does the Continue button not work when I click on it from the application entry screen in Multi-Peril?

Answer / Solution

Application entry screen Continue button:

  1. This is due to clicking on the Continue button too quickly before all of the buildings load to the page.
  2. If you click on Continue before the page loads, it loses all information entered for each building after the buildings that did load at that time.
  3. You should watch the progress bar either at the top of the page or at the bottom of your browser window.
  4. To ensure all pages have loaded you may want to scroll down to the end of the page to scan through some the entries.
  5. 5 entries that are required to go to the Application Options page are:
    • Year of Original Certificate of Occupancy:
    • Year of Wiring Installation/Upgrade:
    • Year of Roofing Installation/Upgrade:
    • Year of Plumbing Installation/Upgrade:
    • Year of Heating Installation/Upgrade:
  6. If these entries are 0, you will need to enter the year for each entry, for each building missing the year value.
  7. You will know which buildings need this entry by the red text stating something like:
    • You must enter a valid number between 2000 and 2008
    • The minimum value default in the error message will be based on the Year Built entry field listed just before these entries.

Attachments
Application Entry screen error.pdf (41.1Kb)


Direct Link to This FAQ
http://www.itcdataservices.com/support/trfaq/?f=60

Tags
Application Continue button entry screen
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