FAQ ID # 30

ItcDataServices.com

Last Update : 2009/09/04
Rating : Not Rated
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Question / Issue
How can I change my user name and/or password?

Answer / Solution

To Change user name and/or password:

  1. You must have an administrator login to edit the user setup.
  2. After logging in, click on the Administration button.
  3. Click on the Users button.
  4. This screen will display all users for the agency account.
  5. Click on the Edit button next to the user you would like to change the user name and/or password for.
  6. You may now change the entries for either the User Name, Password, or both.
  7. Click on the Submit button at the bottom of the screen.
  8. You will be taken back the Agency Administration user setup screen.
  9. Repeat the steps above for other users listed.
  10. Once you have completed the changes for all users, click on the Exit button at the top right of the screen.
  11. You will be taken back to the main Agency Administration screen.
  12. Click on the Exit  button at the top right of the screen to take you back to the main menu screen.

Related FAQs
How do I add my Citizen's producer code so that it automatically appears on the application?
How do I add a user login to the program?

Direct Link to This FAQ
http://www.itcdataservices.com/support/trfaq/?f=30

Tags
Change User name password login
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