Question / Issue |
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Why do I only see boxes with an X and no buttons or graphics? |
Answer / Solution |
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Selection buttons not appearing on screen may be due to:
- Using a browser other than Internet Explorer.
- An out-of-date system file: pngfilt.dll ( this file can be found in your C:\Windows\System32 and should be at least a date of 10/17/2006). You can copy this from another machine or download it from MicroSoft's web site.
- A setting in your Internet Options may not be turned on:
- In an open browser window, click on Tools/Internet Options
- Go to the Advanced tab
- Scroll down to the Multimedia section and make sure that Always use Clear Type for HTML* is checked.
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