Question / Issue |
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How can I track outgoing mail to my customers from my office? |
Answer / Solution |
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Tracking and entering outgoing mail:
This screen gives you the option to look up, make new entries, post mark them and delete them.
- Click on Agency Tools and select Mail Center.
- From the Mail Center Options menu, select Mail Log.
- This screen will display the following information :
- Date Sent - Date the mail was sent out
- Mail Type - The type of mail (i.e. letter, check, payment, etc)
- Agent - The agent who sent out the mail.
- For Customer - The customer associated with the entry.
- Postmarked By - This notes the date and the agent who post marked it.
- To add a new entry:
- Click on the Make a new Entry button
- Fill out the details of the mail and then save it.
- To find mail for specific customers in a date range:
- Enter a customer's name inthe Customer entry field.
- Select a date range
- Click ont he Find button.
- To exit the screen click on Done
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