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FAQ ID # 58
Last Update : 2009/12/06
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Question / Issue
How do I check a specific customer balance or payment history on their account?

Answer / Solution

Checking for Policy Balances for a quick overview of a policy transaction history:

  1. Pull up your customer.
  2. From your customer's Policy Summary Screen, click on the Policy Balance button at the bottom of the screen.
  3. This Policy Balance screen shows:
      • Initial Premium
      • All Payments
      • Any Endorsements
      • Any Cancellations and Reinstatements
  4. You can also print an invoice from this screen.
  5. Click on the Close button to exit this screen


Direct Link to This FAQ
http://www.itcdataservices.com/support/IP6FAQ/?f=58

Tags
Policy balance history payment

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