Question / Issue |
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What are TurboRater's login limitations? |
Answer / Solution |
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Login Limitations:
- Each user (unique user name and password) can only be logged in from one computer and browser.
- What happens if a user is logged in twice (same user name and password used)?
- If a user is logged in twice, the first person to login has their actions limited, for example:
- User "bobsmith" logs in.
- Someone else on a different computer, also logs in as user "bobsmith".
- The first bobsmith login can no longer open quotes, create new quotes, or modify preferences.
- There are 2 reasons why the limitations are set:
- Licensing - number of user licenses purchased for the agency
- To avoid conflicts with user-level options
- There is a limit set on the number of active users that can be defined within an agency based on how many licenses have been purchased.
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