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FAQ ID # 376
Tracking and monitoring quotes by contact method
Last Update : 2015/09/15
Rating : Not Rated
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Question / Issue
What is the Contact Methods Report?

Answer / Solution

The Contact Method Performance Report provides a detailed analysis of how each of your locations are performing.

The report is located under the menu Reports > Advanced.

The Contact Method section provides two different reports:

Overview
Closing Ratio

These reports provide the tools for an agency owner or manager to be able to conduct in-depth analyses on the auto and home quoting/binding activity by carrier.

Some examples of reports in this section include:

  • Quotes by Contact Method can be measured on:
    • Number of Quotes Entered in a specified time frame
    • Number of Quotes Modified (existing quotes that were changed) in a specified time frame
    • Number of Quotes Entered and/or Modified in a specified time frame
    • Number of Quotes Bound in a specified time frame 
  •  In addition, certain comparisons can be made to extend the analysis, such as:
    • Quotes Entered compared to Quotes Bound
    • Specified time frames compared to other specified time frames (i.e. Jan 2011 vs Jan 2012)

The results for each report can be viewed in visual graphs such as bar graphs or pie charts as well as in list form.
In addition, specific data for each quote record can be exported (in data graph mode) to a PDF, Excel or CVS file.


Related FAQs
What is Contact Method?
How do I modify the list of Contact Methods?
How do I default a Contact Method?

Direct Link to This FAQ
http://www.itcdataservices.com/support/CMPWFAQ/?f=376

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