The OK button on the Insurance Scoring /Real-Time Rating screen is grayed out:

1. This means that there is missing information on this screen that is necessary to order a credit score and Real-Time Rate.
2. The main reason for this button to gray out is that the Insured's Mailing Address/Street Address entry fields are blank.
   • When the address is initially entered in the quote on the Policy (F3) tab, the street address is entered in one entry field.  
   • When the Insurance Scoring/Real-Time Rating screen comes up, the Street Address field is broken into 4 entry fields:
     • Street number
     • Street name
     • Street type (St, Dr, Blvd, etc)
     • Apartment number (if applicable)
   • The insured's street address from the quote is imported to the Address as Entered on Policy Tab section for your convenience in entering in the 4 required fields.