How to find out why a company did not obtain a credit score:

1. You will need to select the company that is showing a red box next to the company name.
2. The last message in the warning/error box will give the reason for not obtaining the credit score for that company. Below is a list of examples for some of the reasons why a score was not obtained:
   • Your producer code is not entered in the Company Setup for that company.
   • That company may have a top 4, 5 or 10  rule - this means that before you ran a credit score, this company was not listed in the top 4, 5 or 10 companies according to total premium (multiple programs for 1 company only count as 1 company).
   • That company has a premium rule such as much be within $XXX of the lowest premium.
   • Driver's age (under 19 or 21).
   • You are missing a valid SSN.