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FAQ ID # 208
Last Update : 2009/12/30
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Question / Issue
Why is my rate in ITC different than the rate I get when I bridge to Safeco?

Answer / Solution

 

ITC does not manufacture the rates in the Comparative for Safeco.  ITC sends the quote information to Safeco's server to return a rate based on the quote information that you have entered.

 

First items to check on the quote:

  •       Did you answer the education, occupation and prior insurance questions?
  •       Did you answer "other" to any of them.
  •       Did you enter a vin in both systems?
  •       MVR, Clue and credit may have made an impact.

Additional Information that was sent out to all users previously: 

      • Just a reminder that Safeco uses assumed credit in ITC, not live credit in giving ITC the real time rate.  They use our best/worst/ etc assumed credit levels.
      • When you bridge to Safeco, you will order a live score from the Safeco site. In many cases the rate will then NOT match what ITC displayed for the real time rate, due to the assume credit level selected in ITC.
      • This is Safeco’s decision to do this.
      • Note: All quotes do give a warning message that the rate is based on an assumed credit level. You can change this to Average or Worst to see the difference in those rates for example.
      • If this doesn't answer your questions, you will need to contact Safeco's customer service or your sales rep for additional assistance:  AskPTR@safeco.com.

 

NOTE: The payment plans are also returned with the rate from Safeco.



Direct Link to This FAQ
http://www.itcdataservices.com/support/cmpfaq/?f=208

Tags
Safeco rating discrepancy difference

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