| Question / Issue | 
   
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    | How to setup Hawksoft integration with TurboRater (Remote Desktop/Terminal Server) | 
   
    | Answer / Solution | 
   
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    | Important Notes:   
    You must have Admin rights inside TurboRater to add or modify this bridge.If you do not see Hawksoft in the list please contact your sales rep at 800-383-3482 option #6.Users will have to remove their existing TurboRater Bridge inside of HawkSoft CMS and then re-add it in order to get the Home integration.    Next follow these steps:   
    If you have not already done so, install the Integration Center.Setup Agency Management Option Group in TurboRater:     
    
        Administration menu > Add New Agency Management OptionsEnter a name in the Agency Management Option Name.         
        
        Select HawkSoft CMS XML
        
            Note: You may see two   selections "HawkSoft CMS" and  "HawkSoft CMS XML". We recommend using   the "HawkSoft CMS XML" as it  is in a newer format, therefore, more   information will transfer to  Hawksoft.             
            
            To the right, click on Additional Information
        
        In the field Executable Name/URL:
        
            If you have Hawksoft install locally or on your local network, add the drive letter, followed by a colon, where Hawksoft resides and point to the cms.exe fileC:\haw\cms.exe or H:\haw\cms.exe for exampleIf /USER:[UserName] is present remove it and make sure there is no spaces after the cms.exe, then click OK.
            
            Click on Save Options.Click on Exit Administration.In TurboRater, setup your location(s)  to use the HawkSoft CMS bridge:         
        
            Administration menu, select List Locations.Click Edit next to the location. If you  have multiple locations and will be bridging to Hawksoft you will need  to do this for each location.In the Agency Management Options entry field, select the management system and click Submit.To setup the bridge inside Hawksoft, you also need to follow these additional steps:         
        
            From within Hawksoft CMS:             
            
                Go to Setup > Bridges from main CMS menu barClick New to open the Add Integration Item dialogSelect ITC TurboRater and click OKEnter the following settings:                 
                
                    Bridge name - leave default entryExport type - leave default entryProgram path - delete default entry and leave blankParameters - delete default entry and leave blankPath - \\tsclient\c\haw\transferFilename - itc.tt2                     
                    
                    Click OK to save changes and return to the Bridges dialogClick OK to close the Bridges dialogTo setup the import to TurboRater do the following:         
        
            On your local computer, create a desktop shortcut as follows:             
            
                Browse to C:\ICePOCLocate TWEBrdg.exeRight-click on TWEBrdg.exe, and then choose Send to -> Desktop (Create Shortcut).Close the window and go to your Desktop.Right-click on the TWEBrdg.exe shortcut, and then select Properties.In the target field, add location of the hawksoft software. For example: c:\haw\transfer\itc.tt2                 
                
                    Note: Be sure to include a space before the c:\The path would look like this. C:\ICePOC\TWEBrdg.exe C:\haw\transfer\itc.tt2To transfer the exported file to Hawksoft, run the CMS.exe file after the file has been put in the transfer folder.Another way to do this on the non-desktop version is to go to File>Import>Then select the ITC.XML file, and open it. |