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FAQ ID # 60
Last Update : 2009/09/11

Question / Issue
How do I re-acitvate an expired or cancelled policy?

Answer / Solution

To re-activate a policy:

NOTE:  This option is only available for inactive policies

  1. Go to the Policy Summary Screen for your customer.
  2. Click on Activate Policy.
  3. A Change Policy Status screen will come up with the following options:
      • Renew Policy - which duplicates all the information about the previous policy and displays the detailed information screen where you can change information about the renewed policy as required.
      • Reinstate Policy - which will change the policy status on the existing policy record as reinstated.
      • Re-Write Policy - which will duplicate all the information about the previous policy and displays the detailed information screen where you can change the information about the re-written policy as required.
  4. Select one of the options on the screen and then click on Update.


Direct Link to This FAQ
http://www.itcdataservices.com/support/IPFAQ/?f=60

Tags
Reactivate expired cancelled policy

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