Question / Issue |
|
How do I setup and manage my agents/CSRs/users? |
Answer / Solution |
|
To access the Agent Setup Screen and set up your agents/CSRs/users:
Note: You cannot add information about a client until there is at least one agent added in your list of Insurance Companies
-
From the Agency Settings dropdown menu from the Tool bar at the top of the screen, select Manage Agents.
-
Click on Add a new Agent from the Options area of the screen.
-
Enter the name, address, phone numbers and otehr informaiton about the agent in the specified entry fields.
-
The User ID and Password are unique to the agent.
-
Commission % or Flat Fee entry will allow you to automatically calculate the agent's commission as a percentage of the Agency commission or apply a flat fee.
-
Set up Agent access rights to Insurance Pro by selecting items from the Choose Data Access Permission area.
NOTE: At least one of the agents MUST have access to the Manage Agents screen (Allow Agency Setup must be checked).
.
|
Related Links |
|
|
Setting up and managing agents/users Video on Setting up agents/users |