| Question / Issue | 
   
    |  | 
   
    | How do I enter a payment recieved from my customer? | 
   
    | Answer / Solution | 
   
    |  | 
   
    | To enter a customer payment in InsurancePro: 
    Bring up your customer's policy and from the Policy Summary Screen select Receive a Payment on the right side of the the screen.  You can also access this quickly by selecting Receive a Payment from the Transactions section on the upper right side of the screen.Enter the payment information:
    
        
            Choose whether the payment is going to be an agency check writen to the fFinance company OR You are sending the customer's check to the Insurance or Finance company.Payment for - Enter what the payment is for (i.e. monthly payment)Method - How the customer paid (i.e. check)Amount of the paymentThe Bank Account usedNext payment due on: - Select when the next payment is due if applicableEnter any notes needed.Click Save to exit the screenUpon exiting the screen you will be asked if you want to print a receipt. |