| Question / Issue | 
   
    |  | 
   
    | Why does it take so long to load a scanned image? | 
   
    | Answer / Solution | 
   
    |  | 
   
    | 
    The size of your image is making it large and therefore takes longer to load.We recommend that you set your scanner's color settings to Black and White.This will reduce the DPI (dots per inch).  The smaller the DPI the smaller the file size will be.Our recommendation is that the maximum DPI setting should be set to 300 DPI on your scanner.Scanning in color or with higher DPI can increase the size of yhour image file up to 20 times.Refer to your individual scanner user manual to determine how to set the DPI and color settings. |